Software that connects your Elefai applications to what's on your premises — printers in your shop, or an on-premise Tally install feeding AuditSafe Pro. Install once, then forget it exists.
Silent receipt and label printing for Elefai Foodie, Retail and Asset. Prints straight from your browser to your thermal printer — no print dialog, no page setup.
Windows shows “Windows protected your PC” for software from publishers it has not yet catalogued. Our code-signing certificate is in progress; until it is issued, this warning appears on every download.
To continue: click More info, then Run anyway. If your browser blocks the download itself, choose Keep or Keep anyway. You can confirm the file is genuine by checking the SHA-256 checksum above.
Browsers cannot talk to a thermal printer directly — that is a deliberate security boundary. The Print Agent is the bridge, and it is the only thing you need to install.
Receipts and labels go straight to the printer. No print dialog, no paper-size window, no extra click at the counter.
Scans your network and picks up Wi-Fi and LAN printers automatically. Network printers need no driver installed on the PC at all.
Runs as a Windows service from the moment the PC boots — before anyone signs in — and restarts itself automatically if it ever stops.
See every connected printer at a glance, set the default, and send a test page — all from the icon beside your clock.
Checks for new versions in the background and installs them silently. You will not be asked to download anything again.
Listens only on this computer and never accepts connections from the internet. Print data never leaves your premises.
About a minute, once per computer. You will need administrator rights, the same as any other Windows program.
If Windows shows “Windows protected your PC”, click More info → Run anyway. See the note above for why this appears.
Click Yes when Windows asks for permission. This is needed to register the background printing service.
A printer icon appears beside your clock. Click it to see every printer found, including any on your network.
Right-click the icon and choose Test print…. If the test page prints, you are done — open Elefai and print as normal.
The installer removes the previous print server automatically — there is nothing to uninstall first. Your printer selections are kept.
Standard for any Windows point-of-sale computer.
Still stuck? Send us the log file from the tray icon and we will take a look.
Web browsers deliberately block direct access to hardware like printers, so no website can print silently on its own. A small local program is the only way to bridge that gap — every point-of-sale system that prints without a dialog works this way.
For a USB printer, check it appears in Windows Settings → Printers & scanners first; if Windows cannot see it, neither can we. For a network printer, right-click the tray icon and choose Scan network for printers. If it still does not appear, the printer may be on a different network from the PC.
Right-click the tray icon and choose View log — it records every print job and why it failed. The most common causes are the printer being switched off, out of paper, or set to a command language the label does not match.
Red means the background print service is not running. Right-click the icon and choose Restart print service. If that does not help, restart the PC — the service is set to start automatically at boot.
No. The agent listens only on 127.0.0.1, which means this computer and nothing else — it cannot be reached from the internet or even from another PC in the shop. Receipt content goes from your browser to your printer and nowhere else.
Open Settings → Apps → Installed apps, find Elefai Print Agent and click Uninstall — exactly like any other program. The log files are left behind deliberately, in case they are needed for support.
Syncs your Tally vouchers to AuditSafe Pro for continuous audit monitoring — for the common case where Tally has no cloud reachability at all. Includes a status icon beside your clock.
Same as the Print Agent above: our code-signing certificate is in progress, so Windows shows “Windows protected your PC” until it is issued.
To continue: click More info, then Run anyway. You can confirm the file is genuine by checking the SHA-256 checksum above.
Tally's own export gateway is LAN-only by design — AuditSafe Pro's cloud servers can never reach it directly. The Tally Bridge runs on your network instead, reads from Tally locally, and pushes the result out over HTTPS.
Talks to Tally's own XML export gateway on this network — no port-forwarding, no VPN, nothing to open on your firewall.
Keeps its own local record of what it's already sent, so re-checking recent days for backdated entries never creates duplicate rows in AuditSafe Pro.
Runs as a Windows service from boot and restarts itself automatically if it ever stops — no one needs to remember to open anything.
Every push to AuditSafe Pro is signed with your dataset's own secret and checked on arrival — nothing else can pretend to be your Tally data.
Checks for new versions in the background and installs them silently, the same as the Print Agent.
See at a glance whether the last sync worked, right-click to sync now, or view the log — all from the icon beside your clock, the same as the Print Agent.
A few minutes, once per Tally install. You'll need a dataset already created in AuditSafe Pro before the last step.
Under Data Sources, add a new dataset with source type Webhook for your Tally data. Open its Data Source panel to get the URL and secret you'll need in the last step.
On the PC running Tally (or any PC on the same network), run the installer above. If Windows shows “Windows protected your PC”, click More info → Run anyway.
Click Yes when Windows asks for permission — this registers the background sync service.
A status icon appears beside your clock once installed. Open http://127.0.0.1:9300/status in a browser on that PC to confirm it's running, then configure your Tally host/port, report name, and the webhook URL/secret from step 1.
Right-click the tray icon and choose Sync Now — no need to wait for the schedule. The icon turns green once a sync succeeds; red means the last one failed, with the reason shown in the menu.
If your Tally install is on a VPN, port-forwarded, or otherwise reachable from the internet, you don't need this agent at all — AuditSafe Pro's built-in Tally connector can pull directly. This is only for the common LAN-only case.
Standard for any Windows PC with Tally already installed.
Still stuck? Check the log at http://127.0.0.1:9300/log on the PC running the agent, or reach out to your AuditSafe Pro contact.
Tally's export gateway is designed to be reachable only from machines on the same network as Tally, not from the public internet. A small local agent is the only way to bridge that gap — AuditSafe Pro's cloud servers genuinely cannot connect to Tally directly in this setup.
In AuditSafe Pro, create (or open) a dataset with source type Webhook under Data Sources — its Data Source panel shows both values. Paste them into the agent's config, either via http://127.0.0.1:9300/config or by editing config.json directly and restarting the service.
No. The agent keeps a local record of every voucher it has already sent, so re-checking the last few days on every sync (to catch backdated entries) never re-sends something already pushed.
No — it goes only to the AuditSafe Pro webhook URL you configure, signed so nothing else can be substituted in transit. The agent's own local status page is reachable only from this PC (127.0.0.1), the same as the Print Agent.
Open http://127.0.0.1:9300/config in a browser on the PC running the agent to see current settings, or POST updated values to the same address. Changes take effect on the next sync — no restart needed.
Green means the last sync succeeded. Red means it failed — right-click the icon to see why. Grey means the service is running but hasn't synced yet, or its status can't be read right now. Right-click any time for a live summary, or to trigger a sync immediately.
Open Settings → Apps → Installed apps, find Elefai Tally Bridge and click Uninstall — exactly like any other program. Config and log files are left behind deliberately, in case they're needed for support or a reinstall.